No. Applicants must have an import license issued by the Health authorities of their country.

IPI supplies everywhere in the world to wholesalers, distributors, pharmacies, hospitals, companies or government organisations. Depending on the country of destination, IPI will agree with the customer about the best option regarding transport.

No minimum order quantity is requested. On request we can even keep some products on stock for our regular customers and deliver them as per their needs.

Yes. we regularly send vital products to distant customers. The requests are handled as priority by our team and deliveries are done by priority mail. For products in stock, we can ship the very same day!

Through our extensive network of suppliers (manufacturers and wholesalers) around the world, we are able to find products which are generally difficult to obtain. Restrictions by manufacturers are however increasing and some products are almost impossible to find.

Our prices are ex-works from  Roclenge-sur-Geer (Belgium).
Regarding payment term of our invoices, we generally ask new customers to pay in advance. To our long-time customers with a reliable payment history, we grant payment terms (duration to be negotiated).

We pay particular attention to the quality and the reliability of the shipments towards our customers. We exclusively work with reputed carriers who guarantee high-quality service and compliance with regulations, in particular, with regard to cold chain or the shipment of psychotropic and narcotic medicines.
Generally transport is provided by reputed mail services (Fedex, TNT, DHL, UPS or Cargo Services) as per the customer’s choice. The experience of these providers and their global coverage ensures optimal shipments. Tracking systems allow to track the packages in real time. For shorter distances, we can arrange road transport. Some of our customers send their own carrier to collect products.

IPI has implemented the GDP Guidelines which allow to guarantee the quality and integrity of the products that you order. This includes the sourcing from reliable suppliers, the identification of falsified products, the storage, manipulation and transport of the goods at proper conditions (temperature…) etc…
The fact that IPI has obtained the GDP Certificate is a strong guarantee for you as a customer that you buy only quality products.